The atmosphere at the AMES store in Laurel, MD is one of the friendliness. Alexandria’s depth of knowledge was spot-on. She really impressed me with her range of knowledge and know-how and provides above and beyond service. At the height of the Covid-19 pandemic, my husband and I were in the midst of tracking down some needed safety items, every business was out or they wanted a very large order. We were running out of options when I had a light bulb moment. A new store right in our neighborhood, AMES Tools. My husband and I have been customers since the pandemic began and will continue to be repeat customers.